Tech Support

Tech Support

DESIGN & DEVELOPMENT

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Starter

Up to 4 hours of website edits & fixes
$200
Monthly

• Text/image changes

• Plugin + theme updates

• Monthly backup

• Security scan

• Bug fixes (within hours)

• Email support (48h response)

Best for: small business websites needing monthly updates.
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Growth

Up to 8 hours of edits, changes, and improvements
$400
Monthly

• Priority updates & security monitoring

• Monthly speed optimization

• Adding/updating 1–2 pages

• Bug fixes & layout fixes

• 24-hour support response time

• Monthly performance summary

Best for: active businesses, agencies, insurance/Medicare sites.
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Business

Included Hours: 15 hours per month
$700
Monthly

• 15 hours of content changes or development

• Weekly backups

• Advanced speed optimization

• E-commerce support (products, coupons, categories)

• Custom page design (1 per month)

• Security firewall setup + monitoring

• Priority same-day bug fixes

• Detailed monthly analytics & performance report

Best for: e-commerce stores, high-traffic sites, multi-page business sites.
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Enterprise

Included Hours: 30 hours per month
$1,200
Monthly

• Full website management (up to 30 hours)

• Any development, design, or advanced changes

• Full SEO technical maintenance

• Weekly backups + 24/7 security monitoring

• Unlimited edits within the hours

• Hosting & server optimization

• Emergency support (instant)

• Monthly strategy meeting + site improvement plan

• Conversion optimization & UX enhancements

• Priority queue — your requests are handled first

Best for: enterprise websites, marketplaces, platforms, agencies, and companies needing a dedicated web team.
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Custom

• Custom number of monthly support hours

• Website edits and updates

• Bug fixes & troubleshooting

• New pages or sections (as needed)

• Speed optimization

• Security checks

• Backup setup & restore support

• Priority response time

• E-commerce or advanced features (optional)

We customize the support based on how much work your website needs every month.
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